Welcome to Mullinax Ford of Vero Beach

My lease was coming up so my husband and I spent a Saturday visiting the various dealerships in town. I *hate* the song and dance of car buying, and at each dealership we experienced one red flag after another. Pushy salesman, sneaky salesman, disrespectful salesman. I understand it’s their job, but I don’t care for the game. The only one that made me feel comfortable and set itself apart from the others was Mullinax Ford (Vero). They were the only one who didn’t try to squeeze numbers out of us when we said, “we just want to test drive.” No ridiculous papers, no “give us your contact information so we can spam you about coming back later.” It was no nonsense, and I really appreciate that. We worked with Kristian K. There’s two that work there— we worked with the bald one (their joke, not mine). From the start he was kind, patient, and listened to what my husband and I had to say. He didn’t talk down to us, listened to our needs, and asked polite questions but didn’t pry further than what I was comfortable with. He didn’t dig into us to try and find selling points aside from the ones we were willing to share of our own accord. I’ve dealt with salesmen that try to force a connection based on what they can squeeze out of you, and Kristian didn’t do that. Our initial interaction was positive enough to where my husband and I decided to work with him further. Over the course of a week we put Kristian through the wringer to find the car I had been looking for. Any issue that may have come up, he found a healthy solution. Even when the car of interest wasn’t available, he was able to show us what we could expect with an example on a lot. He even kept an eye out for any parts of a vehicle that might have been a concern, and would steer us away from what could have been a bad purchase (a certain hail-damaged car comes to mind). When the final day came around and we were about ready to make our purchase, I requested some extra eyes to check over the vehicle again for my peace of mind. Kristian and the Mullinax Ford crew (there’s one in particular that comes to mind. Josef, I believe. Shout out to that sweet heart) went above and beyond, and I can’t thank them enough for their patience. I know I was a paranoid pill, but it was a big purchase and they understood my concerns. I loved my old car, but I’m *very* happy with the one Kristian helped me get. Who knew I’d be a mustang girl?

They help me when I was having Bank issues

I had a good experience with the staff everyone was friendly and helpful. I got a fare deal on my truck I liked there was no extra fees. Julian the salesman who sold me the truck came in on his day off to help me buy the truck.

Super salesman, stayed in contact during and after the sale along with being kind, friendly, and genuine.

I had such a great experience at Mullinax Ford of Vero Beach! Julian was wonderful to work with—genuine, patient, and incredibly helpful. He made the whole process feel comfortable and never once made me feel pressured. It honestly felt like having someone you already knew and trusted helping you out. I absolutely love my 2022 VW Jetta and couldn’t be happier with my experience. If you’re looking for a car, definitely ask for Julian!

Our service agent was Kevin, he was super polite and explained every detail since the beginning. He stayed in contact every week with updates, checking in and always available for any questions. Very rare to find such a nice person in the service department of a dealership, definitely recommend working with Kevin!

Best in the business! Awesome people!

Was very pleased with the quality of customer service rendered.

We had a great experience with Julian he was able to help us with the vehicle that we were looking for and arrived at a very good package for trade

Service Advisor Kevin Brittell went above and beyond to help us with our car. We had bought a 2020 Ford Edge from another dealership and they couldn’t or wouldn’t help us. Kevin took charge and diagnosed the issue; then handled the warranty which covered the repair cost. He kept us informed, got a loaner!! If we could give more stars we would!! Thank you Kevin great great customer care!!

Great dealer I just bought a new Ford pickup Brandon made the deal seamless I would definitely recommend them to people I know

Very professional and quick thanks coop!!